Does my baby need a ticket for the walk?

Yes, every person needs a ticket no matter their age.

When will I receive my wristbands?

No wristbands will be sent out. Tickets will come from MetroTix.

Where can I park? Is there a cost?

Parking is free and will be available at the McCarthy Building Company and McKnight Crossings Church.

Are dogs allowed?

Yes, dogs are allowed on a leash.

What is allowed in the walk?

Strollers, wagons and cameras are welcome on the walk.

Will food or drink be available at the walk?

Desserts, hot chocolate and other beverages will be available for purchase. You are also welcome to bring your own food and beverages.

I can no longer go on the walk, can I get a refund?

ALL tickets are NON-Refundable and can NOT be exchanged.

How long is the loop through the park?

About one mile.

Does my baby need a ticket for the carriage ride?

Children who have celebrated their second birthday are counted towards the carriage capacity.

How do I get to the carriage ride area?

The Carriage Ride staging area is located at the McCarthy Building Company parking lot. Carriage ride patrons should not proceed to Tilles Park. We suggest entering from Manchester Road to avoid traffic to make it to your carriage ride on time. Please allow for extra time to get to the park.

From Manchester Road: head north on McKnight Rd approximately ¾ of a mile. After you pass Old Warson Rd continue approximately 200 yards and make a left just before the church parking lot and follow the signs to the parking area. There will be a lighted road sign directing you to the McCarthy Building entrance way. You may also take Brentwood Blvd. to Litzsinger Road, make a left at McKnight Road and the McCarthy Building Company lot will be on your right.

Do carriage drivers accept tips?

Yes, the carriage drivers accept tips for their service.

Are carriage rides ever canceled for inclement weather?

It is very unlikely that the event will be canceled. The event proceeds thru rain, shine, cold, hot, etc. (all) weather unless the weather becomes treacherous for the horses or staff to move around safely (rare instances of ice or extreme cold). Many (not all) carriages do have roofs over them. The status of each night’s carriage rides will be decided by 1:00 p.m. If carriage rides are canceled it will be posted on RainoutLine.com and tickets will be refunded or rescheduled.

Will food or drink be available for the carriage rides?

No, food and drink is not available, though you are allowed to bring your own personal sized food and drinks.

Can we bring blankets on the carriage?

Yes! You are welcome to bring blankets. Make sure to dress for the weather!

I would like to tip my carriage driver, do you provide change?

While we are able to make change for people purchasing carriages, we are not able to provide change for those looking to swich bills to tip the carriage drivers.

How do I enter the park?

All vehicular traffic to Winter Wonderland MUST enter from south bound McKnight Road. From Interstate 40/64 head south on McKnight Road. Vehicular traffic should stay to the right and enter the park from the McKnight Road entrance gate. All traffic will exit the park from the Litzsinger Road exit gate.

Do you accept credit cards?

No. Fees for vehicular traffic are paid onsite with cash or check. Exact change for your vehicle is encouraged to help the exit line move smoothly. You can also pay in advance with a credit card through MetroTix.com or by calling (314) 534-1111 starting October 15.

When is the best time to drive through?

The busiest hour of the night is usually 6:30-7:30 p.m. If you can arrive earlier or later than that, you're likely to have less of a wait.